Postage

STANDARD POSTAGE CHARGES

UK and Isle of Man Delivery

You can choose to ‘click and collect’ from our store. Convenient for busy parents and leaders who live in Fife. If you wish your parcel posted it will meet the following timescales if ordered by 4pm Monday to Friday, 11am on Saturdays.

2nd Class post (via Royal Mail) is delivered in three working days – including Saturdays. The vast majority (98%+) arrive in 2 working days, the rest the day after.

1st Class post (via Royal Mail) is delivered the next working day – including Saturdays. The vast majority (98%+) arrive the next working day, the rest the day after.

Next Working Day (via Royal Mail), is guaranteed to be delivered by 1pm the next working day. Orders must be placed by 12pm (Mon-Fri) or 11am (Saturday). Please note orders placed on a Saturday are delivered on the Monday. Orders placed on a Sunday are treated as being placed on a Monday i.e. delivered on the Tuesday. All parcels must be signed for.

We deliver to all UK addresses and the Isle of Man, we don’t charge extra for the ‘hard to reach’ places such as Islands and Highlands.

Delivery charges are are calculated individually i.e. for each order to ensure you are charged as little as possible.

Order value £0.00 is free i.e. for downloading documents.
Order value from £0.01 to £100 ranges from £1.46 to a maximum of £3.90 (1st class and 2nd class)
Order value of £100 or more is delivered free if you select 2nd class.

This table helps you select the cheapest postage.

Day and time order placed When do you need the parcel? Postal Service Cost
Saturday (by 11am)

Monday – Wednesday (by 4pm)

No rush 2nd Class.

3 working days, incl. Saturday

£1.26 – £3.40
Saturday (by 11am)

Monday – Wednesday (by 4pm)

Within 3 days 2nd Class

3 working days, incl. Saturday

£1.26 – £3.40
Saturday (by 11am)

Monday – Thursday (by 4pm)

Within 2 days (+98% of the time next day) 1st Class

2 working days, incl. Saturday

£1.48 – £3.90
Monday to Thursday, by 12pm Next Day, by 1pm Royal Mail, Next Day £8.99
Orders placed on Sunday are treated as made on Monday

Use the comments section of the Checkout to detail any requirements e.g. the day you need the badges by.

 

Overseas Delivery

Postal costs are calculated individually for each customer to ensure you are charged as little as possible.

The basic cost is £7 and we add 15% of your order to the postal cost. This, we believe, makes us cheaper than any other online store.We work with many courier companies (for example Parcel Force, UPS, Collect+) to keep our costs down. Sometime we are charged more than you pay for postage, we absorb that cost.

You can calculate the postage cost when your items are in your basket.

The delivery date will depend on the courier, our overseas postal charges are based on being the cheapest, not the quickest. Please email our office on sales@thescoutshop.co.uk if you need a fast delivery.

Back Orders

Due to items being constantly reviewed, amended or replaced, some items may be unavailable at the time of ordering.

If any items are unavailable they will automatically be placed on back order and dispatched as soon as new stock arrives.

DISCLAIMER:

All prices and availability information is subject to change without prior notice.

Returns:

Any items returned are at the customers own expense unless the wrong item was posted (i.e. not what you ordered) in which case postage will be refunded.